New Patients

New Patients: Are we the right medical practice for you

When you are searching for the best pediatric medical practice for your children, it is very important to make sure that practice philosophies align with your own. Your children get the best possible care when the providers and office staff are aligned with your family’s priorities and philosophies regarding medical care. Only then can shared decision-making be based on mutual respect.

After a very detailed analysis of our own capabilities and what worked best with our existing patients, we came up with the following checklist for our new patients, please read carefully to be sure we are a medical practice that can address your needs.  We look forward to meeting you and forming a lasting relationship.

VaccinesWe follow the schedule outlined by the CDC and the American Academy of Pediatrics. We vaccinate our own children on schedule and expect the same of our patients. Thank you for doing your part in protecting our community! 
AntibioticsWe prescribe antibiotics only when they are an appropriate form of treatment. We work hard to not overuse antibiotics. We educate families on appropriate use of antibiotics, and follow evidence-based guidelines. We will be happy to answer your questions. 
Medical HomeOur goal is to provide right care at the right time in the right setting. We work hard to provide comprehensive medical care and serve as your medical home. To that end, we expect that you contact our office FIRST before seeking specialty care, or heading to Urgent Care. We are happy to direct you to the most appropriate place for care. 
TechnologyOur practice prides itself on efficiency through use of technology. You will receive a text message with an appointment reminder, that includes forms that you can fill on your mobile devices, option to pay the balance and view the statements from past visits. That saves lot of time and effort for you as well as for us. So we request all our patients to provide a cell phone number and a email address. 
Office Hours & AppointmentsPlease familiarize yourself with our office hours to see if they work for your family. We make every effort to meet the needs of our patients, we offer same day appointments for sick visits only, we accept same day well visit requests based on availability. Because of the COVID-10 restrictions we are separating well visit and sick visit appointments. 
After HoursWith the help of a registered nurse triage team we have a provider on call 24/7/365. Call our main number and choose appropriate option to be connected to after hours nurse triage team. . 
InsurancePlease make sure we take your specific insurance plan by calling our office before your first visit. 
Billing and FeesIt is up to you to understand how your insurance works including deductibles and co-insurance and to provide up-to-date insurance information at every visit. 
TimelinessWe believe everyone’s time is valuable; therefore our practice makes every effort to run on time.  We ask that you make every effort to present to the office at your scheduled appointment time and call us if you are running behind. We reserve the right to ask you to reschedule if you have missed your scheduled appointment time. The family with the appointment after yours, extends their thanks.